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51-200 employees
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Computer Software
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100 Ames Pond Drive, Tewksbury, MA 01876, US
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Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.
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Engageware Email Formats | Example Email Formats | Percentage |
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{f}{last} | [email protected] |
75.00%
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The widely used Engageware email format is {f}{last} (e.g. [email protected]) with 75.00% adoption across the company.
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